Resources 2016-11-18T20:41:08+00:00
702, 2018

Accept credit cards? PCI compliance, data security require action on your part.

By | February 7, 2018|Categories: Credit Card Processing, Money|Tags: |Comments Off on Accept credit cards? PCI compliance, data security require action on your part.

By Jennifer Nieto; President of RJ Card Processing, Inc. dba Best Card Every few months it seems like there are more revelations of large scale data breaches that expose the personal or [...]

202, 2018

It’s Time to Review Your Compliance Program, and Ensure It’s Up-to-Date.

By | February 2, 2018|Categories: Compliance|Tags: |Comments Off on It’s Time to Review Your Compliance Program, and Ensure It’s Up-to-Date.

Provided by Smart Training Review Your Written Safety Plans. For most practices, three written safety plans are required in order to be in compliance with OSHA safety regulations: exposure control, hazard communication, [...]

102, 2018

Think Your Practice Doesn’t Have Cyber Threats? Five Misconceptions About Cyber Liability and Data Breach Coverage

By | February 1, 2018|Categories: Insurance, Risk Management|Tags: |Comments Off on Think Your Practice Doesn’t Have Cyber Threats? Five Misconceptions About Cyber Liability and Data Breach Coverage

By Pamela Tyrone, CISR; TDA Financial Services Insurance Program 1. I don’t do business online, so I don’t need cyber liability and data breach coverage. The biggest threat is loss of information [...]

1501, 2018

Insuring Your Business: What Do You Need?

By | January 15, 2018|Categories: Insurance|Tags: , |Comments Off on Insuring Your Business: What Do You Need?

By Alaina Wolfe, TDA Financial Services Insurance Program From the moment you opened your dental practice you’ve been making decisions. From your business location, the employees you hire, your practice’s state-of-the art [...]

1112, 2017

Why Your Practice Needs Key Performance Indicators (KPIs), and How to Get Started Using Them

By | December 11, 2017|Categories: Practice Growth, Productivity|Tags: , |Comments Off on Why Your Practice Needs Key Performance Indicators (KPIs), and How to Get Started Using Them

Provided by ePractice Manager You wouldn’t want to drive a car without knowing how fast you were going, or how much fuel you had left, would you? Trying to run a business [...]

3011, 2017

HR and Personnel Management Essentials

By | November 30, 2017|Categories: HR|Tags: |Comments Off on HR and Personnel Management Essentials

Managing people in a work environment can be stressful and uncomfortable. To avoid confrontation, corrective meetings, job performance reviews, and important discussions with staff are often put off. In this webinar, ePractice Manager discusses systems [...]

2711, 2017

When Disaster Strikes, Strike Back: Preparing for and Managing Environmental Emergencies

By | November 27, 2017|Categories: Insurance, Risk Management|Tags: , |Comments Off on When Disaster Strikes, Strike Back: Preparing for and Managing Environmental Emergencies

By Laura M. Cascella, MA, for MedProHistory has shown society’s vulnerability to a myriad of disasters—but it also has shown how preparedness efforts can have a significant impact on disaster outcomes. Despite an element of [...]

911, 2017

Why Preventing Data Breaches Should Be a Top Priority, and 5 Prevention Steps

By | November 9, 2017|Categories: Compliance|Tags: |Comments Off on Why Preventing Data Breaches Should Be a Top Priority, and 5 Prevention Steps

By Lee Slaton, Vice-President for Healthcare; Smart Training LLC For the past five years, the Office for Civil Rights has continually threatened widespread HIPAA enforcement action via large-scale office compliance audits. To [...]

311, 2017

Increase Case Acceptance Using a Simple Technique.

By | November 3, 2017|Categories: Case Acceptance, Patient Comfort|Tags: |Comments Off on Increase Case Acceptance Using a Simple Technique.

Provided by ePractice Manager When patients aren’t communicating their feelings and thoughts about recommended treatment, you don’t know what their objections are. If you don’t understand their objections, you won’t be able [...]

310, 2017

OSHA Increases Fines by 78%.

By | October 3, 2017|Categories: Compliance|Tags: , |Comments Off on OSHA Increases Fines by 78%.

Provided by Smart TrainingIn last year’s federal budget, a provision was included allowing OSHA to increase fines by approximately 78%, effective Aug. 1, 2016.The provision also stated that going forward, OSHA fines [...]

2909, 2017

Are You Paying Attention to Your Bottom Line? Trends in Dentistry Payments

By | September 29, 2017|Categories: Money|Tags: , |Comments Off on Are You Paying Attention to Your Bottom Line? Trends in Dentistry Payments

Best Card data indicates that from 2009-2016, the (monthly-average) dollar amount processed on credit cards increased by more than 50% for dental practices. When any part of your business grows that much so quickly, you [...]

1409, 2017

EPA Dental Regulation on Amalgam Waste Passes. Here’s What You Need to Know.

By | September 14, 2017|Categories: Compliance|Tags: , |Comments Off on EPA Dental Regulation on Amalgam Waste Passes. Here’s What You Need to Know.

Provided by Solmetex The EPA recently announced the compliance effective date of July 14, 2017 for the regulation titled “Effluent Limitations Guidelines and Standards for Dental Offices.” Commonly referred to as [...]

1209, 2017

Hiring a New Employee: What Not to Ask

By | September 12, 2017|Categories: HR|Tags: |Comments Off on Hiring a New Employee: What Not to Ask

Provided by ePractice Manager Employers and those interviewing job candidates must know the laws associated with what may or may not be asked when screening prospective employees. Unfamiliarity in these areas [...]

2807, 2017

Ignorance Won’t Fly When an OSHA Inspector Walks In Your Door

By | July 28, 2017|Categories: Compliance|Tags: , |Comments Off on Ignorance Won’t Fly When an OSHA Inspector Walks In Your Door

Smart Training walks through what’s required for dental practices to be OSHA compliant, and the problems the compliance company's seen most often the last three years. You'll also learn the answers to these top questions: [...]

1007, 2017

What’s Your Plan If You Become Too Sick or Injured to Work as a Dentist?

By | July 10, 2017|Categories: Insurance|Tags: , , |Comments Off on What’s Your Plan If You Become Too Sick or Injured to Work as a Dentist?

By Eric Tiedtke, TDA Financial Services Insurance ProgramThe leading causes of disability (approximately 18%) in the United States are mental/nervous disorders (depression, anxiety, etc.) and substance abuse.In addition to these diseases, practicing [...]

206, 2017

Talk About Money with Confidence

By | June 2, 2017|Categories: Money|Tags: |Comments Off on Talk About Money with Confidence

By Amy Morgan for CareCredit The financial conversation is one of the most important dialogues that happen in the dental practice. Yet so many dental team members are uncomfortable discussing fees [...]

3005, 2017

Understand Today’s Best Management Practices of Amalgam Waste

By | May 30, 2017|Categories: Compliance|Tags: , , |Comments Off on Understand Today’s Best Management Practices of Amalgam Waste

No subject in the dental industry is more polarizing than that of amalgam waste. The EPA states that dental practices are the main source of mercury discharge through wastewater. In this webinar, Solmetex takes on [...]

205, 2017

How to Use TDA Perks Supplies to Add Thousands to Your Bottom Line

By | May 2, 2017|Categories: Money|Tags: |Comments Off on How to Use TDA Perks Supplies to Add Thousands to Your Bottom Line

An eye-opening, half-hour webinar with TDA Perks Supplies, the program that leverages the buying power of 7,400 TDA members to provide significant savings on dental supplies. Through this program, you can purchase the same dental [...]

803, 2017

Teaching Your Teens to Be Safe and Smart on Social Media

By | March 8, 2017|Categories: Family/Personal, Insurance|Tags: , , , |Comments Off on Teaching Your Teens to Be Safe and Smart on Social Media

A message from Liberty Mutual Insurance Whether it’s on their computers, tablets or smartphones, most teenagers go online multiple times a day. And a lot of that time is spent on [...]

103, 2017

Testing Your Autoclave Isn’t Optional. Here are two important compliance tips.

By | March 1, 2017|Categories: Compliance|Tags: , , , , , |Comments Off on Testing Your Autoclave Isn’t Optional. Here are two important compliance tips.

By Lee Slaton, Smart Training Have you completed spore testing recently? Untested autoclaves can lead to sick patients. They also leave a practice owner open to stiff fines; even suspension of [...]

702, 2017

How to Get the Best Deal in Credit Card Processing; and why doing it (or not) could significantly affect your bottom line

By | February 7, 2017|Categories: Money|Tags: , |Comments Off on How to Get the Best Deal in Credit Card Processing; and why doing it (or not) could significantly affect your bottom line

By Jennifer Nieto, Best Card 2009 was one of the worst years for the economy in recent memory. The economy declined by 2.4%. The average dental office was hit by a [...]

901, 2017

How Potential Patients Respond (Or Not) to Your Online Presence: The Biological Links

By | January 9, 2017|Categories: Marketing|Comments Off on How Potential Patients Respond (Or Not) to Your Online Presence: The Biological Links

Provided by Demandforce Connecting with potential patients through new technologies and communication channels is good for the health of your practice. Though the means of communication may be ever-evolving, what’s going on behind [...]

101, 2017

Aligning Electronic Health Record Use With Performance Improvement Goals

By | January 1, 2017|Categories: Practice Management, Productivity, Risk Management|Comments Off on Aligning Electronic Health Record Use With Performance Improvement Goals

By Beth E. Michel, MLD, CPHRM; MedPro The concept of performance improvement is discussed frequently among members of the healthcare community. We generally understand that to improve patient outcomes, we must improve [...]

1811, 2016

Streamline Your Patient Receivables Process

By | November 18, 2016|Categories: Money|Tags: , , |Comments Off on Streamline Your Patient Receivables Process

Learn how practices like yours are managing patient receivables with fewer headaches and more results. Perks Partner TekCollect will share easy-to-implement steps for minimizing time, costs, write-offs, and maximizing your cash flow for the long [...]

111, 2016

Risk Management Considerations for Contracting With a Dental Service Organization

By | November 1, 2016|Categories: New/Transitioning Dentist, Risk Management|Tags: , |Comments Off on Risk Management Considerations for Contracting With a Dental Service Organization

By Theodore Passineau, JD, HRM, RPLU, CPHRM, FASHRM; MedPro Dental service organizations (DSOs) have been around for some time; however, they recently have become a more common model for the delivery of dental services. Many [...]

2406, 2016

Embezzlement in the Practice

By | June 24, 2016|Categories: Money|Tags: , |Comments Off on Embezzlement in the Practice

Estimates show that 3 in 5 dental practice owners will be embezzlement victims at some point. Most victims don't know embezzlement is occurring, because they don't have the resources or training to detect it. Best [...]

106, 2016

Sterilizer Monitoring: How it should be done, and what to do if you get a positive test result

By | June 1, 2016|Categories: Compliance, Risk Management|Tags: , , |Comments Off on Sterilizer Monitoring: How it should be done, and what to do if you get a positive test result

By OSHA Review, Inc. Why monitor your sterilizer? To verify infection control, of course. Regular sterilizer monitoring—when properly implemented—is an important part of an effective infection control program in a dental office. But proper monitoring [...]

105, 2016

A Risk Management Review: Infection Prevention and Control in Dental Practices

By | May 1, 2016|Categories: CE, Risk Management|Tags: , , |Comments Off on A Risk Management Review: Infection Prevention and Control in Dental Practices

Over the last several years, an increase in infection outbreaks in ambulatory care has occurred, including in dental practices. Is your practice implementing the precautions necessary to protect your patients and staff? This CE webinar [...]

104, 2016

An Instrument Slips Down a Patient’s Throat: A Case Study. What went wrong? And what should have been done?

By | April 1, 2016|Categories: Protocols, Risk Management|Tags: , |Comments Off on An Instrument Slips Down a Patient’s Throat: A Case Study. What went wrong? And what should have been done?

Provided by the Medical Protective Company This case study illustrates what could potentially happen if one fails to use all safety measures when performing endodontic treatment. Specifically, it discusses how an instrument slipped down the [...]

1803, 2016

HIPAA: How it Impacts Your Practice, to Comply Electronically; and Common Misconceptions

By | March 18, 2016|Categories: Compliance|Tags: , |Comments Off on HIPAA: How it Impacts Your Practice, to Comply Electronically; and Common Misconceptions

Protecting your patients' protected health information is of utmost importance. Are you HIPAA-compliant? This webinar covers technical safeguards required to comply with federal regulations when transmitting patient health information, common misconceptions, and associated penalties.

103, 2016

How to Protect Computer Equipment in Operatories from Contamination

By | March 1, 2016|Categories: Compliance, Risk Management|Tags: |Comments Off on How to Protect Computer Equipment in Operatories from Contamination

Provided by OSHA Review, Inc. Items or surfaces likely to become contaminated and that are difficult to clean and disinfect—such as computer equipment—are recommended to be protected to prevent contamination, according to Centers for Disease [...]

101, 2016

Common Phobias Surrounding Practice Ownership, and Why You Shouldn’t Let Them Hold You Back

By | January 1, 2016|Categories: New/Transitioning Dentist|Tags: |Comments Off on Common Phobias Surrounding Practice Ownership, and Why You Shouldn’t Let Them Hold You Back

By Christine Villarreal; Xite Healthcare Real Estate If you’re facing the prospect of transitioning from practice associate to owner, dental school to a starting a practice—or somewhere in between, it’s natural to feel apprehensive about [...]

2011, 2015

Advanced Student Loan Refinancing Techniques

By | November 20, 2015|Categories: Money, New/Transitioning Dentist|Tags: , |Comments Off on Advanced Student Loan Refinancing Techniques

Stumped by your student loans? SoFi will walk you through advanced student loan refinancing techniques. Do you qualify for income based repayments? Is refinancing your best choice? Answers to these questions and more will be [...]

1007, 2015

Discover the Benefits of Effective Early Oral/Head-Neck Screening Examination

By | July 10, 2015|Categories: Clinical|Tags: |Comments Off on Discover the Benefits of Effective Early Oral/Head-Neck Screening Examination

The high mortality rate associated with oral cancer is caused by late or delayed detection. Technology such as VELscope Vx gives practitioners the ability to detect not only pre-malignant and malignant conditions, but also non-cancer [...]

102, 2015

Filling Gaps in the Affordable Care Act’s Coverage Using Health Savings Accounts and Supplemental Coverage

By | February 1, 2015|Categories: Insurance|Tags: |Comments Off on Filling Gaps in the Affordable Care Act’s Coverage Using Health Savings Accounts and Supplemental Coverage

By Eric Tiedtke, CFP, TDA Financial Services Insurance Program Anyone that had to get individual health insurance or is in the process of getting coverage via the federal marketplace has figured out that “affordable” and [...]

112, 2014

Finding a Location for Your Practice: Essential Considerations

By | December 1, 2014|Categories: New/Transitioning Dentist|Tags: , |Comments Off on Finding a Location for Your Practice: Essential Considerations

By Patrick Valentz; Principal, Xite Healthcare Real Estate An audio version of this article is available at the bottom of the page. Opening day of a new practice marks the culmination of years of training [...]

111, 2014

Sending Protected Health Information (PHI) via Email? You May be Breaking the Law.

By | November 1, 2014|Categories: Compliance|Tags: , |Comments Off on Sending Protected Health Information (PHI) via Email? You May be Breaking the Law.

By Robert McDermott, CEO, President; iMedicor Electronic messaging (i.e. E-mail) is quickly becoming the standard for transmitting electronic patient health information (EPHI). But whether they realize it or not, dentists are breaking the law when [...]

107, 2014

Credit-Card Processing Sales Calls: Separating Fact from Fiction

By | July 1, 2014|Categories: Money|Tags: , |Comments Off on Credit-Card Processing Sales Calls: Separating Fact from Fiction

By Jennifer Nieto, Best Card LLC Best Card gets calls from dental offices all day long asking about intimidating credit-card processing related calls, voicemail messages, or faxes they receive. The intimidating calls are likely from [...]

103, 2014

The Challenges of Compliance: Dentists in the Eye of the Storm

By | March 1, 2014|Categories: Compliance|Tags: |Comments Off on The Challenges of Compliance: Dentists in the Eye of the Storm

By Jim Moore, CHP; Smart Training LLC 2013 was a watershed year with respect to regulatory requirements for dental practices: The Omnibus Rule stepped HIPAA toward broader enforcement. (The Omnibus Final Rule strengthens and re-affirms [...]

112, 2013

Disability Income Insurance: What’s Your Plan If You Become Too Sick or Injured to Work?

By | December 1, 2013|Categories: Insurance|Tags: |Comments Off on Disability Income Insurance: What’s Your Plan If You Become Too Sick or Injured to Work?

By Eric Tiedtke, CFP, TDA Financial Services Insurance Program No matter where you work, how old you are, or what stage your practice is in, you should have a plan ready in the event that [...]