How Unpermitted Sedation Led to a Dental Malpractice Claim
By Marc Leffler, DDS, Esq., Lead Dental Risk Solutions Consultant for MedPro Group Learn more about MedPro Group. In this case study, you will learn how sedation [...]
Workplace Violence: How OSHA Defines It and How to Be Prepared For It
By Becky Ossevoort MS, ATC, for Total Medical Compliance Learn more about TMC Healthcare workers are accustomed to dealing with people on some of their worst days. [...]
2027 Open Enrollment and ACA Update
By TDA Financial Services Insurance ProgramTDA’s member-owned insurance agency presents its annual update to help you prepare for open enrollment and see an overview of healthcare options for 2027 in the individual [...]
What to Do When a Patient Refuses to Sign the Notice of Privacy Practices
Provided by Total Medical Compliance Learn more about TMC Your front desk or patient-check-in staff have probably encountered stressful situations where a patient refuses to sign [...]
How a Dropped Crown Led to a Malpractice Lawsuit
By Marc Leffler, DDS, Esq., Lead Dental Risk Solutions Consultant for MedPro Group Learn more about MedPro Group. In this real-life case study, dentists will learn how a [...]
OSHA Is Reconsidering Workplace Safety Rules: What Dental Employers Should Know
By Rebecca Ossevoort MS, ATC; Total Medical Compliance Learn more about TMC As workplaces, technology, and safety controls change, OSHA periodically reviews its standards to determine whether [...]
7 Critical Dental Imaging Problems Every Practice Must Solve
By Balaji Mohanam, Head of Product, Practice Overjet Learn more about Overjet. Dental professionals and support staff encounter imaging errors daily. They can occur at any point from [...]
What Your Practice Needs to Know About the DOL’s Overtime Rule Update
Provided by HR&P Learn more about HR&P. Contact HR&P today. Employment laws and compliance requirements continue to evolve, and even seemingly minor regulatory updates can [...]
How Minor Patients Extend Dental Malpractice Case Timelines
By Marc Leffler, DDS, Esq., Lead Dental Risk Solutions Consultant for MedPro Group Learn more about MedPro Group. A teen patient’s persistent maxillary pain led to multiple [...]
How AI Catches What Dentists Miss on X-Rays
By Dr. Gordon Barfield, Overjet Learn more about Overjet. You're looking at a bitewing. There's something there. Could be early interproximal decay, could be an artifact. In [...]
Dentist’s Criticism of Prior Work Leads to Malpractice Claim
By Marc Leffler, DDS, Esq., Lead Dental Risk Solutions Consultant for MedPro Group Learn more about MedPro Group. Sometimes criticizing a patient’s prior dental work can [...]
Credit Card Processing: Avoid the Mystery Fees
Provided by Best Card When was the last time you looked at your merchant services statement and understood what you were paying for? You're not alone—merchant services billing is notoriously opaque, [...]
How to Reduce Dental Charting Time Without Sacrificing Note Quality
By Mohamed Aly, Overjet Learn more about Overjet. You saw your last patient an hour ago. The operatory is clean, the front desk has gone home, and [...]
Strong Onboarding: Why It Matters More Than Ever
Provided by HR&P Learn more about HR&P. Contact HR&P today. Hiring a new employee is exciting! But for many dental practices, the real challenge begins [...]
Why Accurate Documentation Matters Before Referral and Surgery
By Marc Leffler, DDS, Esq., Lead Dental Risk Solutions Consultant for MedPro Group Learn more about MedPro Group. In this case study, we explore how a misidentified biopsy [...]
Being “Bankable”: How to Prepare Yourself Financially to Purchase or Start a Dental Practice
By Adam Schenck, VP, Regional Business Development Officer, Bank of America Practice Solutions Learn more about Bank of America Practice Solutions. As one of the largest lenders [...]
Dentist’s Choice of Radiographic Technique Leads to Lawsuit
By Marc Leffler, DDS, Esq., Lead Dental Risk Solutions Consultant for MedPro Group Learn more about MedPro Group. In this case study, dentists learn how an [...]
Growth Strategies: Don’t Let Uncollected Production Sit Idle on Your Books
By Lois Banta for CareCredit Learn more about CareCredit. Bottomline: It’s not really production or revenue until the money is collected and is working to help you [...]
Employee Handbooks: Why Every Dental Practice Needs One—And What to Include
Provided by HR&P Learn more about HR&P. Contact HR&P today. Dental practice owners spend years perfecting their clinical skills and building strong patient relationships. However, [...]
Clindamycin Side Effects Lead to Dental Malpractice Lawsuit
By Marc Leffler, DDS, Esq., Lead Dental Risk Solutions Consultant for MedPro Group Learn more about MedPro Group. In this case study, dentists will discover how a [...]
How AI Search Is Changing How Patients Choose a Dentist—And Why Membership Plans Win
Provided by DentalHQ Learn more about DentalHQ. The way patients choose a dentist is changing — quietly, quickly, and permanently. Search is no longer just about blue [...]
Dental Malpractice Risks in Treating Obstructive Sleep Apnea
By Marc Leffler, DDS, Esq., Lead Dental Risk Solutions Consultant for MedPro Group Learn more about MedPro Group. Ever wondered what happens when dentists step into [...]
Understanding Peroxide-Based Teeth Whitening: Chemistry, Light Activation, and Clinical Decision-Making
By Heather McGuire, RDH, for Philips Oral Healthcare Learn about Philips Zoom! Tooth whitening has transitioned from an elective cosmetic service to one of the most frequently [...]
What is Turnover Costing You?
Provided by HR&P Learn more about HR&P. Contact HR&P today. It’s a busy morning at the office when a trusted team member asks for a quick [...]
IAN Injury After Local Anesthesia—Legal and Clinical Takeaways
By Marc Leffler, DDS, Esq., Lead Dental Risk Solutions Consultant for MedPro Group Learn more about MedPro Group. In this case study, dentists will gain insight [...]
The Reptile Theory Wriggles its Way into Dental Malpractice Litigation
By Marc Leffler, DDS, Esq., Lead Dental Risk Solutions Consultant for MedPro Group Learn more about MedPro Group. Trial attorneys, particularly those representing plaintiffs, have effectively modified [...]
Canceled Joint Replacement Results from Dentist’s Lack of Awareness
By Marc Leffler, DDS, Esq., Lead Dental Risk Solutions Consultant for MedPro Group Learn more about MedPro Group. Dentists must stay informed on new guidelines regarding patients [...]
The Top Three Things TDA Perks Program Can Help You With In 2026
Welcome to a brand-new year! As you think about the year ahead and what you plan to accomplish, keep this in mind: you’re not alone in your journey. You might create [...]
Difficult Patient Sues Dentist After Improper Dismissal and Jousting
By Marc Leffler, DDS, Esq., Lead Dental Risk Solutions Consultant for MedPro Group Learn more about MedPro Group. In dental practice, dealing with hard-to-please patients can be [...]
Staffing in a Competitive Market: How to Attract and Retain the Best Dental Talent
Provided by Cloud Dentistry About Cloud Dentistry The dental job market has changed dramatically in recent years. With increased demand for skilled professionals and a growing preference [...]
Location is Leverage: How to Choose the Right Space for Your Dental Startup
In this webinar, Brandon Fauley of Xite Realty talks about how selecting the right real estate—whether you're leasing or buying—is the most critical decision for dental startups. He'll explain how having the right location impacts [...]
Audio Records Reveal Flaws in Dentist’s Informed Consent Process
By Marc Leffler, DDS, Esq., Lead Dental Risk Solutions Consultant for MedPro Group Learn more about MedPro Group. As a dentist, audio recording the informed consent [...]
It’s Your New Employee’s First Day. Here’s Why You Must Have the I-9 Completed Correctly Then.
Provided by HR&P Learn more about HR&P. Contact HR&P today. When a new employee joins your team, the employee fills out the usual paperwork. You [...]
Payroll Errors Likely Cause More Harm Than Dental Practices Realize.
Provided by HR&P Learn more about HR&P. Contact HR&P today. These errors often have a ripple effect on practices and their employees. It’s Friday afternoon on [...]
Informed Consent Process with Elderly Patient Spurs Lawsuit
By Marc Leffler, DDS, Esq., MedPro Group Learn more about MedPro Group. Navigating informed consent with patients showing signs of dementia may prove challenging for dentists. In [...]
Patient Injured After Brick Flies Through Office Window
By Marc Leffler, DDS, Esq., MedPro Group Learn more about MedPro Group. Dentists can be liable for adverse outcomes even if they are completely unexpected. In [...]
Employee Referral Programs Are Low Cost and Could Have a High Impact.
Provided by HR&P Learn more about HR&P. Contact HR&P today. Referral programs cut labor and costs and can make your employees happier. Labor—quantity and quality—is [...]
From Paystubs to Policies: Compliance Isn’t Only for Large Companies
Provided by HR&P Learn more about HR&P. Contact HR&P today. Dental practices face the same rules and risks as large corporations. When you hear the [...]
Patient Sues Dentists for Trigeminal Neuralgia, Without Evidence
By Marc Leffler, DDS, Esq., MedPro Group Learn more about MedPro Group. It’s not always clear if a patient’s injury is due to the dental work [...]
2026 HSA Updates and HSA Facts and Fibs Practice Owners Should Know About
Provided by HR&P Learn more about HR&P. Contact HR&P today. Recently, the IRS announced adjustments to contribution limits with Health Savings Accounts (HSAs) for 2026 to [...]
Extraction Error Leads to Lawsuit: Overview of Litigation Process
By Marc Leffler, DDS, Esq., MedPro Group Learn more about MedPro Group. We turn slightly away from our usual format, based upon some ongoing inquiries from [...]
Why Having a Leaner Dental Practice Is Important—and 5 Tips For Creating One
Provided by HR&P Learn more about HR&P. Contact HR&P today. With the market ever unpredictable, how can you maintain quality care and team morale, instead [...]
Patient With Periodontal Disease Sues Dentist After Refusing Treatment
By Marc Leffler, DDS, Esq., MedPro Group Learn more about MedPro Group. Dentists have the difficult task of balancing patient autonomy with the need to provide appropriate [...]
Get Your Fridays Back: Dental Practices Need Smarter HR and Payroll Solutions
Provided by HR&P Learn more about HR&P. Contact HR&P today. If you operate a practice, you're doing more than delivering patient care—you're managing a growing [...]
What Smart Practices Are Doing to Grow
Provided by DentalHQ Learn more about DentalHQ. The practices that are thriving today understand that affordability is key for patients. The most resilient practices DentalHQ works with [...]
Unforeseeable Seizure Sparks Lawsuit Against Dentist
By Marc Leffler, DDS, Esq., MedPro Group Learn more about MedPro Group. In dentistry, medical emergencies, even if unforeseen, can still happen. In this case study, [...]
Webinar: How “Healthy” Is Your A/R?
In this webinar, TekCollect District Manager Jeff Arnett will present best practices for creating a healthy aging plan for your account receivables. Topics include: What a healthy A/R looks like How to optimize your A/R [...]
Malocclusion Treatment Errors Spark Lawsuit
By Marc Leffler, DDS, Esq., MedPro Group Learn more about MedPro Group. Three Dentists Sued for Malocclusion Mismanagement Treating patients with dental malocclusions requires careful evaluation and [...]
Exploring Off-the-Beaten-Path Destinations in 2025
Provided by Zurich Learn more about Zurich. Bored of the same old travel itineraries? Yearning for a journey that pushes the boundaries of exploration? If you're [...]
Better Practice Management Through Practice Analytics
By Robert McDermott; President & CEO, iCoreConnect Learn more about iCoreAnalytics. Data. Your practice is gathering it daily. But with required tasks, patient care, customer service, and other [...]
Dentist’s Choice of Antibiotics Leads to Adverse Outcome for Patient
By Marc Leffler, DDS, Esq., MedPro Group Learn more about MedPro Group. Dentists must make thoughtful decisions about which antibiotics to prescribe for patients. In this [...]
Surcharging in Dental Practices The Pros, Cons, and Regulations
Phil Nieto, President of Best Card, discusses the impact of surcharging—where patients cover the credit card processing fee instead of the dental practice. This approach, often marketed as “credit card processing for free,” has gained [...]
Equipped for the Unexpected: Essential Tools for Successful Sedation Outcomes
By Rose Dodson, MSc, CEO; Sedation Resource, Inc. Learn more about Sedation Resource. Sedation can make dental procedures easier for everyone—patients feel more comfortable, and the [...]
The Impact of Claim Denials on Healthcare RCM
Provided by iCoreConnect Learn more about iCoreAnalytics. There’s a saying about challenges being inevitable but defeat being optional. When it comes to both claims management and [...]
Patient Allergic to Anesthetic Seeks Attorney for Cognitive Deficits
By Marc Leffler, DDS, Esq., MedPro Group Learn more about MedPro Group. To promote patient safety, dentists should be aware of any allergens in dental products [...]
Webinar: Healthcare Member Benefits Program
Learn about one of the newest member benefits available to TDA members. Hear what the healthcare program entails and how you can take advantage of this offering.
Patient Taking Bisphosphonates Sues Dentist for Implant Failure
By Marc Leffler, DDS, Esq., MedPro Group Learn more about MedPro Group. As a dentist, obtaining a patient’s complete medical history can prevent treatment complications. In [...]
Swallowing and aspiration events—a growing area of concern
By Marc Leffler, DDS, Esq., Dental Risk Solutions Lead; Head, Dental Advisory Board, MedPro Group Learn more about MedPro Group. One of the more frequent, and [...]
Implant Failure Leads to Liability Dispute
By Marc Leffler, DDS, Esq. for MedPro Group Learn more about MedPro Group. Dental implant failures can damage patient trust. In this case study, a dentist refers [...]
Protecting Your Practice from Supply Chain Attacks
Provided by iCoreConnect Learn more about iCoreConnect. We know cyber threats are constantly evolving with attackers seeking new ways to access systems and networks. We’re also aware [...]
Patient Sues Dentist After Refusing X-Rays
By Marc Leffler, DDS, Esq. for MedPro Group Learn more about MedPro Group. Patient refusal is an aspect of dental care dentists must navigate. In this [...]
Interdisciplinary Collaboration in Dentistry: Enhancing Patient Care Through Teamwork
Provided by Cloud Dentistry Learn more about Cloud Dentistry. Dentistry is shifting its focus from oral health to the overall well-being of patients through a more integrative [...]
What You Must Know About Cybersecurity For Your Practice
By Robert McDermott; President & CEO, iCoreConnect Learn more about iCoreConnect. If you’re keeping up with healthcare security news (and you should), you’re aware of ongoing [...]
Lack of Detail in Chart Entry Hinders Dentist’s Malpractice Defense
By Marc Leffler, DDS, Esq. for MedPro Group Learn more about MedPro Group. In dentistry, documentation is an essential element of practice, not only for accurate treatment [...]
Starting a New Practice—with Guest Dr. Sahar Talebloo
Join industry expert, Bank of America Practice Solutions' Lauren Camacho, and Dr. Sahar Talebloo as they discuss the journey of starting your first dental office. Dr. Talebloo shares her experience and insights from launching her [...]
Dentist’s Records Retention Failure Affects Malpractice Case Outcome
By Marc Leffler, DDS, Esq. for MedPro GroupDentists must strictly adhere to state guidelines about records retention. In this case study, a dentist practicing in two neighboring states neglects to maintain records [...]
Attract Your Dream Patients with a Membership Plan
Learn the ins and outs of membership plans with DentalHQ's Eric Dawe. Implementing membership plans in your practice has an immediate impact and attracts the type of loyal patient you dream of—at scale. DentalHQ has [...]
Dentist Reprimanded for Failing to Check Patient’s Blood Pressure
By Marc Leffler, DDS, Esq. for MedPro Group As a dentist, considering a patient’s complete medical history before commencing treatment can better ensure patient safety. In this case study, a dentist fails [...]
A Crash Course in Membership Plans
By Brett Wells, DDS; CEO, DentalHQ Your patients are looking for the best possible option to have their dental needs taken care of. And you’re looking for patients who keep coming back [...]
How Vicarious Liability Affects Dental Practice
By Marc Leffler, DDS, Esq. for MedPro Group Under state dental regulations, only licensed professionals can treat patients, with the supervising dentist held responsible through vicarious liability. In this case study, [...]
Choosing A Profitable Practice Location
Finding the right dental office space has never been more important to the success of a practice. In this webinar, Xite Realty will take a deep dive into important site selection information such as demographics [...]
A Potential Email Breach Could Be One of Your Biggest HIPAA Vulnerabilities.
By Robert McDermott; President/CEO, iCoreExchange Security experts are ringing alarm bells warning the healthcare industry that their data, their patients, and their practices are at risk. Email is one of the most [...]
Preparing Patients for the Cost of Dentistry
Provided by CareCredit For many of your patients, dentistry is a part of their overall health and wellness routine. But for others, paying for care could be a concern and may cause [...]
How Domestic Conditions Play a Role in Dental Treatment
By Marc Leffler, DDS, Esq. for MedPro Group As a dentist, it is not uncommon to treat children experiencing a variety of domestic conditions. In this case study, a dentist refers [...]
Making Sense of Capnography in Your Dental Office
By Rose Dodson, MSc, CEO; Sedation Resource, Inc.Let's Talk About Capnography in Dental OfficesCapnography stands out as an essential monitoring tool that is reshaping patient safety in dental practices, especially during sedation. [...]
Dentist Faces Legal Action Over Response to Online Review
By Marc Leffler, DDS, Esq. for MedPro Group Patient privacy is one of the most crucial aspects of dental care, especially in the present digital landscape. In this case study, a [...]
RDH Recruitment: Expert Insights on Successful Hiring
Join Cloud Dentistry Head of Sales Elizabeth Kohn and Adriana Kwock, RDH, for a webinar on unlocking your practice’s hiring potential. Expect a lively discussion on navigating the hiring process of registered dental hygienists in [...]
Communication Mishap Between Providers Leads to Malpractice Suit
By Marc Leffler, DDS, Esq. for MedPro Group Proper communication between dental providers is essential when referring a patient for a procedure. In this case study, a dentist refers a patient [...]
Change Healthcare is Still Affected. What’s Next for You?
By Robert McDermott; President/CEO, iCoreConnect It seems almost yearly now that a major cyber attack on various parts of the healthcare industry serves as a wake up call to all providers regarding [...]
Accepting Credit Card Payments is Getting Increasingly Expensive. Here’s What You Want to Know and How to Find Out What It’s Costing You.
By Phil Nieto, President; Best Card Dentistry can be an isolating profession, and it can be difficult to know how your practice’s volume and profitability compares with those of your peers. [...]
Preparing Patients for the Cost of Dentistry
Provided by CareCredit For many of your patients, dentistry is a part of their overall health and wellness routine. But for others, paying for care is a concern and may cause [...]
Loss of Taste After Procedure Leads to Lawsuit Against Dentist
By Marc Leffler, DDS, Esq. for MedPro Group Informed consent is one of the most important aspects of dental care. When performing a procedure, ensuring through verbal agreement and documentation that [...]
Top 10 Tips for a Successful Practice Start-up
Provided by Bank of America Practice Solutions Let’s begin by saying that, as a dentist, you’ve chosen an amazing line of work with proven high success rates. Here are 10 tips [...]
The healthcare industry is under cyberattack and it’s not prepared. Here’s what you can do.
By Robert McDermott; President/CEO, iCoreConnect If you’re following IT or cybersecurity news, it will be no surprise to you that email is the number one target for cyber attacks. On top [...]
Numbering System Miscommunication Leads to Extraction Mistake
By Marc Leffler, DDS, Esq. for MedPro Group In dental practices, there are a variety of numbering systems that are used to identify teeth, which can lead to miscommunication and mistakes. [...]
Trends in Card Processing at Dental Practices and 7 Tips for Lower Processing Fees
Every year, dental practices face changes and costs that take a toll on their bottom line, especially when it comes to card payments. Increasing numbers of insurance companies are opting to pay reimbursements via expensive [...]
3 Features to Look for in Membership Plan Software
By Brett Wells, DDS; CEO, DentalHQ and owner of Wells Family Dental Group If you’ve decided to establish a dental membership plan for your practice—or have been running one on your [...]
Inadequate Informed Consent Leads to Legal Action Against Dentist
By Marc Leffler, DDS, Esq. for MedPro Group As a dentist, obtaining proper informed consent is crucial to ensure patients are aware of all the potential risks and outcomes of undergoing [...]
Swallowed and aspirated objects: a growing area of concern in dentistry
By Marc Leffler, DDS, Esq. for MedPro Group Underlying facts Dr. D was a well-experienced general dentist who practiced in a small rural town, in which she was the only dentist. [...]
Sedation of High-Risk Patient Leads to Sanctions Against Dentist
By Marc Leffler, DDS, Esq. for MedPro Group To make an informed decision about the safety of sedation for each patient, it is crucial for dentists to consider a patient’s medical [...]
Thinking of Transitioning to Practice Ownership? Here are Good Reasons to Choose This Path.
Provided by Xite Realty For dental associates who've spent years refining their skills at someone else's practice, transitioning to practice ownership could be the right move. Choosing this path could have [...]
Inflation, Recession, and No-Shows…Oh My!
Dr. Roger Levin, CEO of Levin Group, a dental management consulting firm; Dr. Bill Gerlach, former TDA President; and Dr. Brett Wells, owner of a 5-office DSO and founder of DentalHQ, discuss strategies for steadying [...]
How Social Media Affects Dental Malpractice Lawsuits
By Marc Leffler, DDS, Esq. for MedPro Group Background Facts ‘Dr. J’ was a young general dentist in the process of building her practice, in part through the use of a [...]
What You Should Know About Dental Membership Plans
By Eric Dawe, Head of Business Development, DentalHQ Dental membership plans, a term that may have crossed your radar, have gained attention as an innovative approach to dental care. They’re fairly new [...]
Here’s Why and How ePrescribing is Revolutionizing Patient Care
By Robert McDermott; President/CEO, iCoreConnect The 2021 controlled-substance ePrescribing law ushered in a new era for dentists. Why? ePrescribing is revolutionizing patient care by enhancing prescription accuracy and minimizing the potential [...]
“Jousting” Leads Diabetic Patient to Unsuccessfully Sue Former Dentist
By Marc Leffler, DDS, Esq. for MedPro Group Background Facts Dr. T was a relatively young general dentist, practicing in a suburban community for nearly 10 years. She had joined the [...]
Lock In Your Practice Cybersecurity
In this webinar, iCoreConnect Chief Information Officer Dave Fidanza talks about cybersecurity and the key things you need to know to protect your practice.
Dentist’s Illegible Handwriting Leads to Malpractice Lawsuit
By Marc Leffler, DDS, Esq. for MedPro Group Background Facts K, now in her late 50s, has been a dental patient of Dr. B’s since K was a teen and Dr. B [...]
You’re Probably Eligible for a Significant Tax Refund. But You Need to Act Quickly to Get It.
Provided by ERC Specialists If you’re not aware, if you retained your employees during the pandemic and your business meets certain criteria, the U.S. Congress passed a bill that enables you [...]
Expert Tips for Minimizing Credit Card Fees
By Phil Nieto, President; Best Card Your practice has probably long accepted credit card payments. But if you’re not vigilantly monitoring your processing fees, there’s a good chance they’re creeping up [...]
Why Are Practice Analytics Important?
By Robert McDermott; President/CEO, iCoreConnect For many dentists, the struggle with taking action around data analysis involves a variety of factors, including not knowing what metrics to track, trouble tracking those [...]
Understanding healthcare consumerism and attracting your ideal, self-pay patients with a dental membership plan
Only 20% of uninsured patients go to the dentist. In this webinar, DentalHQ's Eric Dawe explains how to change the narrative and increase oral healthcare in your community, increase loyalty to your practice, and add [...]
How to Establish a Dental Membership Plan: A Quick-Start Guide
Provided by DentalHQ If you’ve made the decision to establish a dental membership plan, you’ve likely weighed the pros and cons and realized how it could change the game for your practice. [...]
Dentist’s Reckless Use of Anesthetic Leads to Suspension from Practice
By Marc Leffler, DDS, Esq. for MedPro Group Background Facts T was a 67-year-old man who had smoked cigarettes for more than 35 years, using between 1 and 2 packs per [...]
Do Dental Membership Plans Really Make Dentists More Money?
Provided by DentalHQ Let's go through a few things a dental membership plan can do for a practice. Then, you can decide the answer to the question, "Do dental membership plans [...]
Dentist Accused of Fraud for Waiving Amounts Due After Insurance
By Marc Leffler, DDS, Esq. for MedPro Group Background Facts Dr. F was a restorative dentistry solo practitioner who had been in the same practice location for many years, so he [...]
Are You Truly Prepared to Face an Emergency at Your Practice?
By Rose Dodson, M.S., CEO; Sedation Resource, Inc. “Annie, Annie, are you okay?” For decades, that question has taken many back to their CPR training. Recognizing a life-threatening event, knowing the basic [...]
What You and Your Team Need to Know About Email Security
By Robert McDermott; President/CEO, iCoreConnect Email is so familiar, we can get lax on its use. It's easy and accessible, and with mobile devices and laptops, even more so. But that's also [...]
How to Properly Handle Patient Refunds and Avoid Disputes
By Marc Leffler, DDS, Esq. for MedPro Group Background Facts L was a 61-year-old woman, a retired elementary school music teacher, who had been a general dentistry patient of Dr. T [...]
Post-Covid Staffing Changes, Challenges, and Solutions
The landscape of practice management has shifted dramatically due to the COVID-19 pandemic, and many dental offices are left wondering how they should adjust their staffing policies as they try to navigate a "new normal." [...]
Patient Abandonment After Non-Payment Leads to Malpractice Lawsuit
By Marc Leffler, DDS, Esq. for MedPro Group Background Facts Dr. R was a restorative dentist practicing in a rural town in the American mountains, with only 2 other dentists within a [...]
Benefits of Owning a Dental Practice, and Points to Consider Before Making the Investment
Provided by Xite Realty Owning a dental practice provides many benefits and can be very rewarding and lucrative. Of course, it goes without saying that practice ownership comes with significant responsibilities [...]
Surcharging Patient Card Payments: Good or Bad Idea?
Credit card surcharging is an option many dental offices are considering to limit costs, but it's vitally important for dentists to understand the regulations and impacts on a dental office. "There’s a lot of bad [...]
Time Limitations are Lengthened for Children…and That Has Consequences
By Marc Leffler, DDS, Esq. for MedPro Group Background Facts An 11-year-old boy, J, was a patient of his pediatric dentist, Dr. P, since approximately age 4, as his parents were [...]
Tips for Succeeding in the New Dental Gig Economy
By Darius Somekhian, Head of Strategic Partnerships; Cloud Dentistry An article in the December 2021 issue of "The Journal of the American Dental Association" (JADA) prompted an "a-ha!" moment when I [...]
Are You Covered for Malpractice After Leaving a Dental Practice?
By Marc Leffler, DDS, Esq. for MedPro Group Background facts A middle-aged general dentist, Dr. V, was in a practice partnership with his dental school classmate for over 10 years. Both [...]
What’s Really Required of HIPAA Compliant Email?
By Robert McDermott; President/CEO, iCoreConnectThere’s no simple answer or single factor that makes email HIPAA-compliant. Instead, it requires the assurance of both security and privacy when it comes to protected health information [...]
The Importance of Undergoing a Digital Transformation at Your Practice
By Robert McDermott; President/CEO, iCoreConnect Technology’s long played a role in improving patient diagnoses, treatment, and care. But what’s just now being realized is its potential to revolutionize the business side [...]
How Practice Analytics Software Can Boost Dental Practice Revenue
By Robert McDermott; President/CEO, iCoreConnect Nearly every dental practice and DSO out there wants to boost revenue. In fact, many practices are still working to recover from a nearly 18% drop in [...]
CBCT Scans Contain Findings Well Beyond Dentistry
By Marc Leffler, DDS, Esq. for MedPro Group Background facts A 61-year-old male patient, F, presented to a periodontist, Dr. P, on referral from his general dentist, for evaluation and potential [...]
Patients Are Entitled to Choose Their Treatment…Within Reason: Case Study
By Marc Leffler, DDS, Esq. for MedPro Group Background facts As a young child growing up in the 1950s and 1960s, Mrs. H’s physician often prescribed Tetracycline for her frequent respiratory [...]
Implant Placement Leads to Appendectomy and Colonoscopy
By Marc Leffler, DDS, Esq. for MedPro Group Background facts A 73-year-old man, whose medical history consisted of diabetes and hypertension, both well-controlled with medication, diet, and weight management presented to [...]
TDA Perks Program Hopes It Made a Big Impact on Your Life in 2022.
Does your phone have the TDA Dental Concierge app installed on it? Or does your bank account have a sizable (perhaps very sizeable) addition to it, with the assistance of ERC Specialists?If [...]
Who’s in Charge Here? How a Dental Office’s Receptionist (and Answering Machine) Led to a Lawsuit
By Marc Leffler, DDS, Esq. for MedPro Group Background facts A woman in her mid-20s had been having discomfort for a number of months in her lower right first molar, which [...]
Opioid Abuse Following Dental Treatment
By Marc Leffler, DDS, Esq. for MedPro Group Underlying facts Dr. D was a well-experienced general dentist who practiced in a small rural town, in which he was the only dentist. [...]
Don’t Let These Common Fears Stop You from Creating Your Start-Up Practice.
Provided by Xite Realty If you’re a practice associate, seeing your patients and going home at night without the responsibility of being an owner can feel comfortable. But if you have the [...]
Electronic Records Templates are a Force to be Reckoned With
Photo by Lisa Fotios By Marc Leffler, DDS, Esq. for MedPro Group Background Facts A healthy 24-year-old woman, a third grade teacher, presented to her primary dental office in which a [...]
Dental Office Rules for Minimizing Your Credit Card Fees
Credit card processing fees can have a huge impact on your bottom line. In this month's webinar, Best Card will teach you how to calculate your effective rate (what you're really paying to accept credit [...]
It’s Time to Evaluate Your ePrescribing Process and Software.
By Robert McDermott; President/CEO, iCoreConnect We’re coming up on the two-year anniversary of the electronic prescribing for controlled substances (EPCS) law taking effect in January 2021. Hopefully, ePrescribing has improved your workflow [...]
Down the Hatch!
By Marc Leffler, DDS, Esq. for MedPro GroupBackground FactsDr. H, a pediatric dentist in a rural area, saw a 13-year-old male patient whom she had treated since he was about 5. Over [...]
An Update on TDA Dental Concierge
The indispensable free app that simplifies meeting TSBDE CE requirements, audit submissions Before the release of the free TDA Dental Concierge app in February, staying on top of Texas State Board [...]
Not Every Patient Can Have Every Procedure
Photo by Alex Green from Pexels By Marc Leffler, DDS, Esq. for MedPro Group Background Facts A 57-year-old, post-menopausal woman presented to her regular restorative dentist, Dr. E, whom she had seen [...]
The Up-to-$100K Stimulus Your New Practice May Have Missed…and How You Can Still Claim It
If you opened your practice after Feb. 15, 2020 and have W2 employees, this webinar is for you! Simon Walder of ERC Specialists, a company that's helped nearly 400 dentists claim the Employee Retention Credit [...]
Unexpected Complications Following Facial Cosmetic Surgery
Photo by Pixabay from Pexels By Marc Leffler, DDS, Esq. for MedPro Group Claims of malpractice are always a source of stress and concern for practitioners who are sued, but looking at [...]
IRS rules have changed. If you didn’t qualify for this tax credit before, it’s very worth your time to take another look.
Photo by Mikhail Nilov Provided by ERC Specialists If you’ve heard of the Employee Retention Credit (ERC)—which allows qualified small businesses to claim up to $26,000 per employee as a fully [...]
Three Ways to Keep Your Third-Party Vendors from Becoming Your Biggest Cybercrime Liability
By Robert McDermott; President/CEO, iCoreConnect Criminals are looking at the entire ecosystem of vendors linked to healthcare, including your third-party vendors. The main question is whether you and they understand the [...]
Case study: A Quick Out-Patient Sedation Leads to Long-Term Problems
Photos by Tim Samuel and ThisIsEngineering. By Marc Leffler, DDS, Esq. for MedPro Group Background On referral from her general dentist, a healthy 31-year-old female civil engineer (“Ms. B.”) presented to [...]
The Top 10 Things You Need to Know to Recognize and Avert Cyberattacks
By Robert McDermott; President/CEO, iCoreConnect Cyberattacks are hitting too close to home in the dental industry. The American Dental Association was attacked in April by a new ransomware gang that claims to [...]
Bisphosphonate Therapy is an Important Pre-surgical Consideration
Photo by cottonbroProvided by MedPro GroupBackground FactsA 54-year-old, post-menopausal accountant (Ms. P) presented to an oral and maxillofacial surgeon (Dr. T) on referral from her general dentist, for the removal of a [...]
The $26K per employee stimulus your practice may have missed out on—and how you can still claim this fully forgiven tax credit
It's estimated up to 80% of businesses qualify for at least part of the Employee Retention Credit (created under the CARES Act). However, most practice owners are unaware of the credit or were misinformed on [...]
Complex Orthodontics Case by a Pediatric Dentist
By Marc Leffler, DDS, Esq. for MedPro Group Background Facts An 11-year-old boy presented with his father to a dental office in which 2 general dentists and a pediatric dentist practiced. [...]
The Most Important Part of Your Emergency Kit: What It is and How to Use it
By Rose Dodson, M.S., CEO; Sedation Resource, Inc. Medical emergencies can and do happen in a dental office. Successful management of an emergency requires preparation and practice. While having proper tools is essential, knowing [...]
How to Choose the Optimal Practice Location
In this webinar, Xite Realty Senior Associate Blake Johnson shares how dentists are using a data-driven approach to site selection, as well as proven strategies for opening a practice efficiently and effectively.
Email Spear Phishing: A New Level of Scary
By Robert McDermott; President/CEO, iCoreConnect On Friday, April 22, the ADA fell victim to a cybersecurity incident that caused a disruption to certain systems, including Aptify, ADA email, telephone, and web [...]
Teledentistry: A double-edged sword?
By Marc Leffler, DDS, Esq., & Mario Catalano, DDS, MAGD for MedPro Group Introduction During the recent pandemic, and most particularly when dental offices were either closed or open only for true [...]
Let’s debunk some common misconceptions about starting a dental practice.
Provided by Xite RealtyBe discerning about the “facts” you may hear about starting a practice. Misconceptions swirl around debt, expected income, and location. Let’s clear up five common ones.Misconception #1: I have [...]
Why Post-Appointment Follow-up Videos Are a Good Idea
Photo by Teona Swift from Pexels By Dr. Brian Harris for CareCredit When patients with complex or larger cases are not ready to make an immediate decision, often we just send them [...]
Cyberattacks: Prevention May be the Cure for Ransomware
By Robert McDermott; President/CEO, iCoreConnectJust as you wash your hands regularly so you don’t get sick, it’s critical to adopt good habits of digital hygiene to prevent cyberattacks on your practice. The [...]
With High Deductible Plans, Self-Pay for Prescriptions Can Sometimes Make Sense.
By Eric Tiedtke, TDA Financial Services Insurance Program Since the passing of the Affordable Care Act, there’s been a significant increase in high-deductible health plans and usage of Health Savings Accounts [...]
Dental Case Study: Is Informed Consent Necessary For Mandibular Blocks?
Photo by cottonbro from Pexels By Marc Leffler, DDS, Esq. for MedPro Group Background Facts A 42-year-old healthy woman, Mrs. B, presented to her general dentist, Dr. W, on a scheduled visit [...]
Email Cybersecurity is Critical for Your Practice. Know How to Protect Your Office.
By Robert McDermott; President/CEO, iCoreConnect Do you feel you’re hearing a lot about ransomware, phishing, and hacking these days? You’re not imagining the increase—these buzzwords are everywhere: news media, compliance reports, technology [...]
Measure Twice, Cut Once: How Improper Documentation Led to Wrong-Side Surgery
Photo by Ono Kosuki from Pexels By Marc Leffler, DDS, Esq. for MedPro Group Background facts The insured general dentist had been seeing and treating a 29-year-old male patient since the patient [...]
How Ignoring a Patient’s Medical History can Lead to a Malpractice Lawsuit: Antibiotic Prophylaxis for Dental Prophylaxis
By Marc Leffler, DDS, Esq. for MedPro Group Background facts A 67-year-old woman presented to a new general dentist, Dr. A, for a check-up and a cleaning, having recently retired to [...]
Surcharging Credit Cards: Legal, Complicated, Risky
By Phil Nieto, President; Best Card A dentist recently called our office asking if it was legal for a dental office to surcharge credit card processing costs to patients. An example [...]
Free App Simplifies Meeting TSBDE CE Requirements, Audit Submissions
Staying on top of Texas State Board of Dental Examiners (TSBDE) CE requirements is a messy affair. There’s no clean and easy way of keeping track of CE courses taken, which requirements [...]
Dentist Relies on Texting to Follow Up With Patient After a Tooth Extraction, Leading to Poor Patient Outcome and Lawsuit
By Mario Catalano, DDS, MAGD & Marc Leffler, DDS, Esq. for MedPro GroupIntroductionTechnology has become ubiquitous in almost every aspect of modern living, including how we provide and receive healthcare. Today’s communication [...]
Death following extraction on Coumadinized patient
By Marc Leffler, DDS, Esq., for MedPro Group Initial events An experienced general dentist (we’ll call him Dr. A) on the verge of retirement was greeted as he entered his office [...]
Dental Supply Shortages—What’s the Latest?
What could be in low supply next? What supply constraints seem to be easing? In this webinar, Ahmed Shams, CEO of SourceOne Dental (TDA Perks Supplies), provides the latest on the ongoing supply chain issues [...]
When Personal Relationships Affect Professional Care
By Marc Leffler, DDS, Esq., for MedPro Group Case Study Background A 59-year-old woman had been a patient of the same general dentist since she was in her teens, shortly after the [...]
The Most Important Part Of Your Emergency Kit: What It Is And How To Use It
It might come as a surprise, but the most important part of emergency preparedness is not in your drug kit. In this webinar, Rose Dodson of Sedation Resource shares what is the most likely emergency [...]
Reduce Friction in the Patient Experience by Delivering the 3 Cs.
By Shirley Misiak; VP of Strategic Partnership, Dental, CareCredit Enhancing the patient experience, and as a result increasing production, can be as easy as the 3Cs: confidence, convenience, and comfort. Luckily, [...]
Dentist Misjudges Bone Height During Implant Placement, Resulting in Damage to the Inferior Alveolar Nerve; Malpractice Lawsuit Follows
By Mario Catalano, DDS, MAGD, for MedPro Group Introduction Every new dentist faces the same dilemma: there is no replacement for experience. As new dentists settle into practice, hopefully they understand their [...]
Provide Sedation? Here’s What You Need to Know About Monitors.
By Rose Dodson, M.S., CEO; Sedation Resource, Inc.What makes a device a monitor? What meets state requirements and my practice needs?While it’s generally considered a safe practice, there’s a level of mortality [...]
Prepare to Grow
Presented by Tom Angeloni of Bank of America Practice Solutions. If you're an established dentist interested in growing your practice by increasing its size, acquiring a second location, or merging with another practice, this webinar [...]
Four Ways to Beat Cybercriminals at Their Own Game
By Robert McDermott; President/CEO, iCoreConnect No one likes to be manipulated, yet we are subjected to invasive tactics in our email to get us to click a link, give access to sensitive [...]
Through the Looking Glass: Strategies for Managing Patients Who Have Red Flags for Body Dysmorphic Disorder
By Laura M. Cascella, MA, CPHRM for MedPro Group Patient Safety & Risk Solutions Healthcare providers who offer cosmetic and aesthetic services often take satisfaction in knowing that they are helping [...]
Video Communications are Here to Stay
By Dr. Brian Harris for CareCredit This past year, the shift to capturing new patients and strengthening existing patient relationships through digital and video patient communications was driven by necessity. Now, [...]
Typical Timelines for Opening a Practice; Plus Financial Planning Tips
Provided by Xite Realty If you’re planning to open a new practice, it’s very important to know how much time it will likely take to go through the process. And once the [...]
How In-Office Plans Can Help Free You From Insurance, Benefit Your Patients
By Landon Lemoine, VP of Growth at Bento If you’re a motivated dentist looking to separate your practice from mundane and outdated work brought by traditional insurance, incorporating in-office plans into your [...]
The Big Myth on Encryption
By Robert McDermott; President/CEO, iCoreConnect In the late 1950s, a northern California newspaper published an article about oversized footprints discovered by loggers. Those big feet were the only proof needed for people [...]
Do Not Reuse Disposable Patient-Care Items
By OSHA Review, Inc. If you look at the guidelines and rules of the US Centers for Disease Control and Prevention (CDC), Texas State Board of Dental Examiners (TSBDE), and the [...]
How Staff Education Can Improve Quality and Enhance Patient Safety and Experience
Provided by MedPro Group Patient Safety & Risk Solutions The quality, knowledge, and dedication of employees play a significant role in the success of any business or organization, including healthcare practices. An [...]
Maximizing Your Practice Value Through Real Estate
By Santee Hathaway, Principal; Xite Realty Every practice goes through a life cycle. You open your first practice, grow your business to ultimately retire and sell your practice. No matter what stage [...]
Dentist Does Not Disclose Error Committed by Previously Treating Dentist; Both Are Sued for Malpractice
By Mario Catalano, DDS, MAGD, for MedPro Group Introduction Perfect clinical performance is a noble, but unachievable, goal in dentistry—errors can and will occur during the course of patient care. Typically, [...]
Is Now the Time to Refinance Your Private Student Loan?
Provided by SoFi Many borrowers are considering their student loan options in light of historically low interest rates, federal student loan payments on pause at least through September 2021, and discussion of [...]
Practice Lease Renewal vs. Relocation
In this webinar, Patrick Valentz, principal of Xite Healthcare Real Estate, talks about the advantages and disadvantages of a lease renewal versus practice relocation.
If You Accept Credit Cards, Here’s How to Keep More of What You Earn.
By Phil Nieto, President; Best Card Do you know what it costs to accept credit cards at your practice? Most dentists have other things on their mind than the minutiae of [...]
Legal Case: Anterior Endodontic Treatment Leading to Paresthesia
Provided by MedPro Group Background Facts A 37-year-old man presented to his general dentist in excruciating pain associated with a lower left canine tooth, #22; the tooth had undergone trauma during [...]
Surprising Ways Electronic Prescribing Can Speed Up Your Workflow (2021)
You’re complying with the law to electronically prescribe controlled substances. But are you taking full advantage of the ways e-Prescribing improves the clinical workflow? In this webinar, iCoreConnect will teach you how to maximize your [...]
The Opioid Crisis Seeded a Best Practice Opportunity
By Robert McDermott; President/CEO, iCoreConnect The U.S. and state Attorneys General are aggressively pursuing cases against practitioners, pharmacies, and pharmaceutical companies for their alleged role in contributing to the opioid crisis. [...]
A Helpful Way to Tell Patients About the Connection Between Oral and Overall Health
By Gary Kadi for CareCredit The Coronavirus (COVID-19) helped educate patients on how good hygiene habits such as hand washing can help prevent contagious infection. It also highlighted how important having [...]
Not Your Average Dental Network
In this webinar, Jesse Diliberto shows you how Bento's advanced network has your practice getting paid directly from the source of the benefit. No need to file claims or wait for pre-treatment authorizations.
Environmental Surface Disinfection in Dentistry During the COVID-19 Pandemic
Provided by OSHA Review, Inc. Routine environmental surface disinfection procedures are appropriate for controlling SARS-CoV-21 in all dental healthcare settings—including patient-care areas where aerosol-generating procedures are performed—according to the US Centers [...]
Poor Communication Between Providers and Deceptive Communication With Patient Leads to Malpractice Lawsuit
By Mario Catalano, DDS, MAGD for MedPro Group Introduction To err is human. This observation from the Institute of Medicine was true when written in the landmark 1999 publication To Err [...]
In-Office Dental Plans are Changing the Game.
By Landon Lemoine, VP of Growth at Bento It’s a fact: Americans with access to dental benefits are more likely to go to the dentist, take their children to the dentist, [...]
Five Ways e-Prescribing is Faster and Better Than Prescribing the Old Ways
By Robert McDermott; President/CEO, iCoreConnect Electronically prescribing all medications—everything from antifungals, antibiotics and pain meds to controlled substances—reduces steps and saves time in your day. Here are five tasks cloud-based e-Prescribing software [...]
Generate Recurring Revenue with a Patient Membership Plan
Setting up patient membership plans with Bento is one of the simplest ways to grow your revenue in 2021. In this webinar, Jesse Diliberto shows you how.
Medical Clearance: What Dentists Should Know
By MaryAnn Digman, RN, MSHA, and Gail Harris, RN, MS, MA for MedPro Group As patients are living longer, it is likely that they will develop medical conditions that could be problematic [...]
COVID Hit Practices Hard. Cut Costs Where They’ll Likely Go Up: Credit Card Processing.
By Phil Nieto, President; Best Card The COVID-19 pandemic is having an unprecedented impact on the entire economy—including the dental industry. It’s also affecting payment processing in a big way for dental [...]
e-Prescribing: What You Need to Know and Why It Makes Sense for All Prescriptions
By Robert McDermott; President/CEO, iCoreConnect If you haven't switched to electronic prescribing (e-Prescribing), here are key things you need to know. It’s the law for controlled substances. Texas law now requires [...]
Liability Implications Associated With Jousting in Dentistry
By Marcy A. Metzgar for MedPro Group Definition In dentistry, jousting refers to a dentist being critical of another dentist’s treatment and assuming inadequate care was provided to a patient. In turn, [...]
Electronic Prescribing for Controlled Substances is the Law. And it Works for You and Your Patients.
By Robert McDermott; President/CEO, iCoreConnect As of January 1, two electronic prescribing laws are in effect. The first is the Texas law mandating Electronic Prescribing for Controlled Substances (EPCS) required for [...]
Bank of America Start-up Financing: Starting a Practice in 2021
Provided by Bank of America Practice Solutions Since 1996, Bank of America Practice Solutions has helped dentists across the nation reach their goals through smart financial solutions and helpful guidance. Whether dentists are starting a [...]
Legal Case: The Ever-Persistent Unhappy Patient
Provided by MedPro Group There are many ways dissatisfied patients can seek monetary compensation from and/or restitution from dentists whom they believe improperly treated them. There are a number of paths [...]
Treatment of Personal Friend Clouds Dentist’s Judgment, Resulting in Missed Diagnosis and Loss of Teeth
By Mario Catalano, DDS, MAGD for MedPro Group Background Nonadherent (also called noncompliant) patients are nothing new to the practice of dentistry. When patients won’t adhere to treatment plans and/or refuse [...]
Electronic Prescribing: The New Law that Makes Your Practice Work Better
By Robert McDermott; President/CEO, iCoreConnect It’s tough to keep up with all the changes happening in dentistry right now. One change you don’t want to miss is the January 1st Texas law [...]
Buying, Starting or Growing Your Dental Practice
Becoming a practice owner can be the most rewarding experience of your career, both personally and financially. The great news is that owning a practice can happen as early as 12 months out of dental [...]
Aging Out of Pediatric Dentistry
Provided by MedPro Group Question When should older pediatric dental patients transition to general dental practices? Answer Pediatric dentists sometimes find that they’re treating older pediatric patients who have become young [...]
Surprising Ways e-Prescribing Can Speed Your Workflow
By Robert McDermott; President/CEO, iCoreConnect It’s not every day the dental industry celebrates the arrival of a new law. However, if you view Texas House Bill 2174 as a lead domino, [...]
Three Time-Saving Features to Look for in Your e-Prescribing Software
By Robert McDermott; President/CEO, iCoreConnectOn January 1st, you will need to electronically prescribe all Schedule II-V controlled substances. This is good news if you would like to create time in your work [...]
Ethical Concerns About Terminating a Provider–Patient Relationship During the Pandemic
By Laura M. Cascella, MA, CPHRM for MedPro Group The outbreak of the coronavirus disease 2019 (COVID-19) has rocked the healthcare community, sending ripples of uncertainty in relation to patient and healthcare worker safety, [...]
e-Prescribing: It’s Time for Action
By Robert McDermott; President/CEO, iCoreConnect It may be tempting to push right up to the Jan. 1 deadline to comply with the Electronic Prescriptions for Controlled Substances (EPCS) law. But it’s [...]
COVID-Friendly Payments
The need to safely accept payments with minimal patient contact is leading offices to rethink card acceptance procedures, and causing dentists to rethink how payment fees affect their bottom line. From contactless readers to mobile [...]
Dentist Relies on Assistant’s Assessment and Improper Treatment Results
By Mario Catalano, DDS, MAGD for MedPro Group Background A challenge in any healthcare setting is maintaining a healthy patient load for a profitable practice, but not becoming too busy that [...]
Bank of America Partners with Hispanic Dental Association
Provided by Bank of America Practice Solutions Bank of America Practice Solutions has established a new corporate sponsorship with the Hispanic Dental Association (HDA). This new sponsorship is part of Bank of America’s recently announced [...]
Surprising Ways Electronic Prescribing Can Speed Up Your Workflow
Swapping your prescription pad and pen for an ePrescription service can improve your workflow dramatically if done in certain ways. Electronic prescriptions will soon be required when prescribing Schedule II-V controlled substances in Texas, including [...]
Complications Occur During Root Canal Therapy, Resulting in Malpractice Lawsuit Against Two Treating Dentists
By Mario Catalano, DDS, MAGD for MedPro Group Background As in the practice of all healthcare, the practice of dentistry is imperfect science. Even when exercising all due care, complications do [...]
Three Important Considerations for Sedation Providers Amidst the COVID-19 Pandemic
By Rose Dodson, B.S., CEO; Sedation Resource, Inc. The year 2020 is not one the world will soon forget. For the dental industry, it’s been especially challenging to get moving again. Can [...]
Why Every Prescription Should Be Electronic
By Robert McDermott; President/CEO, iCoreConnect The Texas law mandating e-prescribing of controlled substances has a rapidly-approaching compliance deadline of January 1, 2021. It may feel cumbersome to have another mandate to deal [...]
HSAs are Better Than Ever. Here’s Why.
By Eric Tiedtke, TDA Financial Services Insurance Program As dentists get back to work in Texas, many with the help of the PPP Act, you might have missed some other good news [...]
Business Crime is on the Rise. Two Kinds of Insurance Can Help Recover Losses and Expenses.
Provided by TDA Financial Services Insurance Program Business Crime Insurance Crime is a significant liability for any business—especially for businesses that deal in cash or use online payment systems. U.S. organizations [...]
Signs Your “Compliant” Email Service Isn’t Actually Compliant (Or That It’s Time to Upgrade)
By Robert McDermott; President/CEO, iCoreConnect Many email services claim to be HIPAA-compliant, but an unsettling number may only loosely meet federal law. It’s an understatement to say all HIPAA-compliant email services are [...]
Dentist’s Underestimation of Adverse Event Complications Leads to Malpractice Suit
By Mario Catalano, DDS, MAGD for MedPro Group Background In the practice of dentistry, as in all healthcare, we strive for perfect results. However, sooner or later, a case occurs in [...]
A Cloud-Based Practice Management System Can Help You Recover Time, Revenue
By Robert McDermott; President/CEO, iCoreConnect With the daily time-consuming routine of disinfecting, gowning up and testing patients, you have less time to see patients and focus on business. Like many, you’re probably [...]
Student Loans and COVID-19: What You Need to Know
Have the events of the last few months left you with questions and uncertainty about your personal finances? Not sure of the financial steps you should be taking? SoFi will teach you tips and tricks [...]
Dentist Misjudges Patient’s Tongue Lesion, Resulting in Missed Oral Cancer Diagnosis
By Mario Catalano, DDS, MAGD for MedPro Group Background A necessary prerequisite to efficacious dental treatment is an accurate diagnosis. Misdiagnosis can result in failure to treat, undertreatment, or overtreatment. As this [...]
Investing? In This Economy?
Provided by SoFi With all the uncertainty and volatility in today’s world, its often difficult to understand what to do with your personal finances. We’re here to outline some of the [...]
DSO vs. CEO: Evaluating Your Career Options as an Associate Dentist
Presented by Bank of America Practice Solutions, this course addresses a question every dentist faces at various points in their career: "Should I work as an associate, or venture into private practice by purchasing or [...]
COVID-19 and Workers’ Compensation Claims
Provided by TDA Financial Services Insurance Program Practice owners may find themselves in a very unique position, given the environment surrounding the COVID‐19 pandemic. What should you do if an employee is exposed to [...]
Lingual Nerve Injury of Uncertain Etiology Leads to Malpractice Suit Against General Dentist
By Mario Catalano, DDS, MAGD for MedPro Group Background Many malpractice suits against dentists result from care that seemed routine and unremarkable when rendered. However, when patient injury results—whatever the cause—the [...]
Three Easy Ways to Be More Attractive to Patients
Provided by CareCredit Heraclitus, a pre-Socractic Greek philosopher, said the only constant in life is change. A little over 2,400 years later, that insight couldn’t be more true, especially in a [...]
7 Recommendations for IT Security Through the Coronavirus and Beyond
By Robert McDermott; President/CEO, iCoreConnect With Texas dental practices able to reopen Friday, May 1, it’s imperative to reevaluate your IT security protocols, both in the office and when working remotely. Why? [...]
PPE in Dentistry: N95/KN95 Masks—Sorting Out the Differences
Have you given any thought about the personal protective equipment you'll need or want when your office is back up and running? In this webinar, Rose Dodson of Sedation Resource discusses the options, the current [...]
Legal Case: That Happened When?
RAWLE & HENDERSON LLP; Marc R. Leffler, Esq., Partner | William S. Spiegel, Esq., Partner for MedPro Group Different states have different time limitations (known as statutes of limitations) as to [...]
I need health insurance right now. What are my options?
By Eric Tiedtke, TDA Financial Services Insurance Program Most insurance companies only sell health plans during an open enrollment period that starts in November. But there are other options if you need [...]
Six Steps to Recovering Revenue Lost During the Coronavirus Outbreak
By Robert McDermott; President/CEO, iCoreConnect Nearly every Texas dentist is affected by the COVID-19 shutdown. The biggest concern: no patients in the chair means no incoming revenue. It’s important to start planning [...]
Video Marketing & Data–The Next Evolution in Dental Marketing
With how competitive things have become, dental practices are looking for ways to stay ahead of their competition. In this webinar, Get Practice Growth Co-Founder Pete Johnson provides insights on trends and marketing strategies practices [...]
COVID-19 and Insurance
Provided by TDA Financial Services Insurance Program Businesses continue to be more and more impacted by the coronavirus. This is certainly true for our dentists. As business services are limited or even shut down, [...]
Miscommunication Between Orthodontist and General Dentist Results in Unintended Extraction of Permanent Tooth
By Mario Catalano, DDS, MAGD for MedPro Group Background In healthcare risk management, miscommunication is often a precursor to a misunderstanding and—ultimately—a mistake. The following case aptly illustrates how the likelihood [...]
Some Commonly-Prescribed Medications are on the Controlled Substances List. Here are Several that Require a Check with the PMP.
By Robert McDermott; President/CEO, iCoreConnect March 1st was the deadline to prepare your office for the Texas Prescription Drug Monitoring Program (PMP) mandate. The law requires prescribing doctors to review a patient's [...]
It’s Time to Comply with Prescription Drug Monitoring and ePrescribe Mandates.
Starting March 1st, all Texas providers are required to check the Texas Prescription Drug Monitoring Program (PMP) with every prescription for opioids, benzodiazepines, barbiturates, or carisoprodol (Schedule II-V). Understanding the law and integrating ePrescriptions and [...]
Can Your Practice Benefit From a Personal Electronic Device Policy?
Provided by MedPro Group More than ever, people are using personal electronic devices (PEDs)—such as laptops, cellphones, tablets, e-readers, and other “smart” devices—as part of everyday life. This trend will undoubtedly continue to grow as [...]
Avoiding Allegations of Negligent Referral in Dentistry
Provided by MedPro Group Patient Safety & Risk Solutions What Is Negligent Referral? Occasionally, dentists are accused of “negligent referral”—referring patients to specialists who mishandle the patients’ cases and cause injuries. This [...]
How TDA Members Benefited from TDA Perks Program in 2019
As a TDA member, you have free access to TDA Perks Program’s many resources, including information that can save you a lot of time and access to significant savings on essentials [...]
Legal Case: The Injuries That Weren’t
Provided by Rawle & Henderson LLP; Marc R. Leffler, Esq., Partner; William S. Spiegel, Esq., Partner for the MedPro Group In order to prove a case in dental malpractice, a plaintiff [...]
The PMP law goes into effect March 1st. Here’s what it does and how to register.
By Robert McDermott; President/CEO, iCoreConnect In six weeks, the state mandate to use the Texas Prescription Monitoring Program (PMP) when prescribing controlled substances goes into effect. What does using the PMP accomplish? [...]
Employment Practices Liability (EPL) Insurance
Provided by TDA Financial Services Insurance ProgramEmployers can face a number of lawsuits and claims related to their business practices, and don’t even have to be in the wrong to be sued. [...]
Managing Negative Online Reviews From Patients
Provided by the MedPro GroupThe internet and social media have fundamentally changed the ways in which healthcare consumers gather and exchange information. More and more, patients are looking online to address their healthcare needs and [...]
Opioid Prescription Laws in Texas are Changing and Criminal Penalties are Increasing.
By Robert McDermott; President/CEO, iCoreConnect Get Ready for the Mandated Texas Prescription Monitoring Program. As a Texas dentist, the opioid crisis is a topic of particular relevance to you—whether you prescribe infrequently [...]
2020 Affordable Care Act Update
In this webinar, TDA Financial Services Insurance Program's Eric Tiedtke talks about changes and new options in health insurance for 2020, and how to know if your practice qualifies for group coverage.
Five Common, Punishable HIPAA Violations to Avoid
By Robert McDermott; President/CEO, iCoreConnect A Dallas dental practice recently settled a HIPAA violation investigation that confirmed it shared Protected Health Information (PHI) of multiple patients in response to Yelp postings. It [...]
New Texas Prescription Monitoring Mandate: Response to the Opioid Epidemic
Laws around the U.S. are rolling out to aggressively curb “doctor shopping.” Texas has formalized its law that will mandate dentists to access a state database for all Schedule II, III, IV and V controlled [...]
Legal Case: Dentist’s Inexperience in Implant Placement Leads to Inferior Alveolar Nerve Damage
Spiegel Leffler PLLC for MedPro Group Over the past decade, the placement of endosseous implants to replace missing teeth has become pervasive in dental practice. In the 1980s, when implants were in their infancy, [...]
Blue Cross Blue Shield Small Group Enrollment Forms Instructions
In this webinar by TDA Financial Services Insurance Program, Eric Tiedtke provides page-by-page instruction on how to complete the 2020 small group health insurance forms for new groups.
The Dental Insurance Game: Its Rules and Star Players
Is this a game we're in? Many will say so. Presented by Insurance Answers Plus, this introductory webinar on dental insurance outlines the rules, helps you understand each player and role, and guides you in [...]
Dentist Misdiagnoses Abscess, Resulting in Loss of Tooth and Malpractice Lawsuit
By Mario Catalano, DDS, MAGD and Theodore Passineau, JD, HRM, RPLU, CPHRM, FASHRM for MedPro Group Unfortunately, in the practice of dentistry, a cluster of symptoms may indicate more than one disease condition. The [...]
Is Your Email HIPAA-Compliant? An acronym can help you determine the answer.
By Robert McDermott; President/CEO, iCoreConnect Sending and receiving electronic Protected Health Information (ePHI) through email can be a safe and effective way to share patient records and sensitive information with other [...]
Flood Insurance Options
Provided by TDA Financial Services Insurance Program If you run a business–especially in a flood-prone area–flood insurance should be an essential component of your disaster preparedness plan. Clean up and recovery [...]
3 Powerful Types of Video to Have on Your Website
Provided by Get Practice Growth Someone just moved to town and needs a dentist. She starts researching on Google, and finds an endless string of dentists’ websites. She has little idea [...]
How to Protect Your Practice from Financial Fraud
By Jennifer Nieto; President, Best Card Financial fraud is a hydra. Every time there’s a leap forward in security procedures, it adapts, growing new heads. Then there’s the fraud that could be [...]
Preventing Embezzlement in the Dental Office
Dental office fraud is disturbingly common and can cost an office tens of thousands of dollars when unnoticed. In this webinar, Best Card will help you understand the nature of fraud and the best office [...]
Online Reviews—why they really matter, how to get them, and what’s next
By Eric Bunnell, Get Practice Growth Everyone seems to agree that online reviews are important. However, I don’t believe businesses understand the critical component reviews play in search rankings and decision making—especially [...]
Starting a Successful Dental Practice
Provided by Bank of America Practice Solutions Have you ever thought about practice ownership? Perhaps you’ve exhausted all options in trying to purchase a practice and came to the realization that [...]
DIY: Search Engine Optimization (SEO)
By Pete Johnson, Get Practice Growth Search Engine Optimization (SEO), or the pursuit of increasing visibility of a website in search engine results, can lead more potential patients to your practice [...]
HIPAA Compliance & Productivity Through Technology
In this webinar, iCoreConnect Chief Innovation Officer Chris Elley shows you how to be HIPAA compliant in the electronic world, and ways to save time and increase profitability by leveraging today’s tech. You'll also learn [...]
Quick Tips for Great Patient-Practice Financial Conversations
By Carrie Webber and Cathy Jameson, PhD of Jameson Management for CareCredit Practices that understand and embrace the relationship aspect of their work with their patient family are going to have [...]
Dissection of New Texas Sedation Rules 110.16 and 110.17
In this webinar, Sedation Resource CEO and Founder Rose Dodson will tell you how to know if these rules apply to you, share what's meant by a high risk patient, and provide a complete description [...]
Three HIPAA Compliance Actions You Should Take Right Now
By Robert McDermott; President/CEO, iCoreConnect Most providers know HIPAA places certain standards on practices to keep patient data safe—and that failure to meet them results in corrective actions and large fines. [...]
How to Save on Credit Card Processing Fees
By Jennifer Nieto, President; Best Card If you’ve looked at your monthly bills, you know credit card processing fees can be hard to understand and unnecessarily expensive. It doesn’t have to be [...]
How to Grow Your Dental Practice
In this webinar, Xite Realty's Tommy Newton, principal; and Helena Jenkins, senior vice president of project management, will help dentists understand how to build on the success of their current practices. Specifically, you'll learn strategies [...]
Legal Case: Differing Interpretations of Radio-opacities on Radiograph at Trial
Provided by MedPro Group, Spiegel Leffler PLLC In both dentistry and medicine, reading radiographs is an aspect of diagnosis that’s susceptible to subjective judgment. Different interpretations of radiographs can result in [...]
Sending ePHI via Email? Here’s what you need to be HIPAA-compliant.
By Robert McDermott; President/CEO, iCoreConnectDo the words “HIPAA compliance” make your eyes roll? When it comes to emailing Protected Health Information (PHI), HIPAA compliance doesn’t need to be complicated (or pricey)1.First, you’ll [...]
What You Should Know About the Student Loan Tax Deduction
Provided by SoFi Does anyone look forward to doing their taxes? The process feels like an overly complex homework assignment from a very detail-oriented and strict teacher. But the next time [...]
Making This Decision Before Building Your Office Will Help You Stay Focused.
Above: Xite Realty’s development team was engaged to help a client turn a historic property into a dental office and residential space for their practice. By Helena Jenkins; senior vice president of [...]
A Great Answer to One of Patients’ Toughest Questions, “Do You Accept My Insurance?”
By Katherine Eitel Belt for CareCredit When the phone rings, the toughest question teams will tell you they get is, “Do you accept my insurance?” This may seem like a simple question, but the [...]
Offering Same-Day Care Will Help You Stay Competitive. Here’s What It Takes.
By Robert McDermott; President & CEO, iCoreConnect and Robert Maccario, M.B.A.; Business Management Specialist, iCoreConnect More and more dentists are adopting same-day care models. Why? To meet patient expectations and remain [...]
HIPAA Compliance Simplified: Using Technology to Your Advantage
If you're sending electronic Protected Health Records (ePHI) via Gmail, Outlook or other internet-based services, you're likely committing HIPAA violations. In this webinar, iCoreConnect guides you step-by-step through the rules and regulations and answers questions.
Why Having Workers’ Compensation Is Good for You and Your Staff
By Alaina Wolfe, TDA Financial Services Insurance Program As a small business owner, you hear about all kinds of insurance you should have. One of the most important is workers’ compensation. Here’s [...]
Paying Off Dental School Debt: Understand your options, so you can decide which is best for you.
Provided by SoFi In dental school, you’re not taught how to handle your dental school debt effectively. Right when dentists are ready to hit go on their careers, the reality of repayment [...]
Patient Noncompliance and Dentist’s Inexperience Produce Suboptimal Outcome and Lawsuit
By Mario Catalano, DDS, MAGD for MedPro Group When starting a dental career, it is an ideal arrangement for new dentists to associate with more experienced dentists for mentorship. The value of an experienced [...]
If you want to keep good employees, here’s the benefit that matters most.
By Eric Tiedtke, TDA Financial Services Insurance Program Workers overwhelmingly (87%) consider health insurance to be the most important workplace benefit when considering whether to stay in a current job or [...]
How to Stage Your Home to Make It Sell
Provided by Liberty Mutual Research shows that it pays to take the time to employ simple staging techniques to help it stand out from the pack¹. In fact, a 2015 survey [...]
How to Prevent a Cybercrime Attack at Your Practice (or a Practice Shutdown)
By Robert McDermott, President & CEO / iCoreConnect This is the third article in a three-part series on cybercrime. Phishing and malware, including ransomware, are of particular concern to your practice, [...]
3 Ways Real Estate Can Maximize Goodwill and Attract More Potential Buyers
By Tommy Newton and Brandon Fauley, Xite Realty As you reach the midpoint of your dental career, ask yourself how the remainder of your time can be spent wisely reinvesting in [...]
How Do You Know If You’re a Victim of Cybercrime? And What Can Happen When You Are?
By Robert McDermott, President & CEO / iCoreConnect This is the second article in a three-part series on cybercrime. Phishing and malware, including ransomware, are of particular concern to your practice, [...]
Navigating the New Texas Nitrous and Sedation Rules
What exactly is an emergency preparedness plan and where the heck can I get one? Log books? Equipment checks? Pretracheal stethoscopes? These are just a few of the things Sedation Resource will define for you [...]
Do Hackers See Your Practice as Easy Money? Here’s How to Protect Yourself.
By Robert McDermott, President/CEO; iCoreConnectRecently a Roanoke, Virginia dentist told a local news station that her patients received “aggressive” emails telling them they owed money for services they never received. Those patients [...]
Healthcare is the Top Target of Cyber Criminals. Here’s Why, and How They Attack.
By Robert McDermott, President & CEO / iCoreConnect This is the first article in a three-part series on cyber crime. Phishing and malware, including ransomware, are of particular concern to your [...]
Preparing For High Risk Situations In Dental Practices
While very rare, emergencies occurring in the dental office can produce disastrous results if not handled properly. This webinar is presented by MedPro medical/dental risk manager and former paramedic Ted Passineau, who has worked as [...]
Strategic Planning: The At-Risk Pediatric Patient
Provided by MedPro Group Patient Safety & Risk Solutions Untreated dental issues in children are a societal problem. Although most dentists are aware of their ethical and legal obligations to at-risk pediatric [...]
HIPAA Technical Safeguard: Transmission Security
By Robert McDermott, President/CEO; iCoreConnect This is the final article of a five-part series that looks at the area of HIPAA law known as “Technical Safeguards.” Technical safeguards are designed to [...]
What is the Gray Market, and Why Should You Care?
By Ahmed Shams, TDA Perks Supplies Because TDA Perks Supplies offers large discounts on dental supplies, TDA members often wonder if the products are gray market items. (The answer is an emphatic [...]
Top Tips for a Successful Dental Practice Acquisition
Provided by Bank of America Practice Solutions The thoughts and suggestions in this article are from the perspective of a lender with more than 20 years of experience in dental practice financing. [...]
HIPAA Technical Safeguard: Integrity
By Robert McDermott, President/CEO; iCoreConnect This is the fourth article of a five-part series that looks at the area of HIPAA law known as “Technical Safeguards.” Technical safeguards are designed to [...]
Collaborating With Advanced Practice Providers: Strategies for Physicians and Dentists
By Laura M. Cascella, MAGD for MedPro Group Improving communication among healthcare providers is a topic that, without doubt, is familiar to most physicians and dentists. Although this concept may seem to receive a [...]
Dental Real Estate: Start-ups to Ground Ups and Everything in Between
This educational webinar presented by Xite Realty covers all areas of dental real estate. Topics of discussion include: start-ups, relocation, expansion, purchases of land and buildings, as well as ground-up development. The pros and cons [...]
7 Rules for Lower Credit Card Processing Fees
By Jennifer Nieto, Best CardSwiped debit transactions are least expensive.Of debit cards, those issued by major banks that are federally regulated will yield the lowest rate.¹ Regulated banks are those with over $10 [...]
Environmental Surface Disinfection: CDC’s Guidelines for Dental Offices—Simplified
Provided by OSHA Review, Inc.Disinfection and sterilization are essential for preventing the transmission of infectious pathogens to patients and healthcare workers.This article helps simplify Centers for Disease Control and Prevention (CDC) guidelines¹ for [...]
FAQs About AEDs in Texas Dental Offices
In this webinar, Sedation Resource explains whether or not AEDs fall within the new regulations that require certain dentists to have an automated external defibrillator (AED) at their office.
HIPAA Technical Safeguard: Authentication
By Robert McDermott, President/CEO; iCoreConnect This is the third article of a five-part series that looks at the area of HIPAA law known as “Technical Safeguards.” Technical safeguards are designed to [...]
Fun Indoor Activities for You and the Kids
A message from Liberty Mutual Insurance When it’s raining, or hot weather compels your family to retreat indoors, you can make indoor activities a bonding experience for the family, with a [...]
HIPAA Technical Safeguard: Audit Control
By Robert McDermott, President/CEO; iCoreConnectThis is the second article of a five-part series that looks at the area of HIPAA law known as “Technical Safeguards.” Technical safeguards are designed to protect electronic [...]
10 Things to Consider Before Practice Ownership
In this webinar, Bank of America Practice Solutions educates the first time dental practice owner on what it takes to start a practice from scratch or acquire an existing practice. You'll be guided through the [...]
Accept credit cards? PCI compliance, data security require action on your part.
By Jennifer Nieto; President of RJ Card Processing, Inc. dba Best Card Every few months it seems like there are more revelations of large scale data breaches that expose the personal or [...]
Think Your Practice Doesn’t Have Cyber Threats? Five Misconceptions About Cyber Liability and Data Breach Coverage
By Pamela Tyrone, CISR; TDA Financial Services Insurance Program 1. I don’t do business online, so I don’t need cyber liability and data breach coverage. The biggest threat is loss of information [...]
HIPAA Technical Safeguard: Access Control
By Robert McDermott, iCoreConnect This is the first article of a five-part series looking at the aspect of HIPAA law known as "Technical Safeguards." In this brief article, we address “Access [...]
Do You Know Your Dental Business Insurance Basics?
In this webinar, TDA Financial Services Insurance Program's Alaina Wolfe explains what’s covered under a Business Owners Policy (BOP), General Liability, Workers’ Compensation, and Crime and Cyber coverage. You'll also learn how to set your [...]
Insuring Your Business: What Do You Need?
By Alaina Wolfe, TDA Financial Services Insurance Program From the moment you opened your dental practice you’ve been making decisions. From your business location, the employees you hire, your practice’s state-of-the art [...]
When Disaster Strikes, Strike Back: Preparing for and Managing Environmental Emergencies
By Laura M. Cascella, MA, for MedProHistory has shown society’s vulnerability to a myriad of disasters—but it also has shown how preparedness efforts can have a significant impact on disaster outcomes. Despite an element of [...]
Are You Paying Attention to Your Bottom Line? Trends in Dentistry Payments
Best Card data indicates that from 2009-2016, the (monthly-average) dollar amount processed on credit cards increased by more than 50% for dental practices. When any part of your business grows that much so quickly, you [...]
How to Leverage Your TDA Perks Television Channel to Increase Revenue
TDA Perks Television Network shows you how to get the most out of your free private TV channel.
The Student Loan Crisis; and What You Can do About Your Debt
Student loan debt has exceeded $1 trillion, and is second only to mortgage debt in the United States. In this webinar, SoFi will cover the following topics: The US student loan crisis (an overview) [...]
Do You Have Enough Disability Income Insurance?
By Eric Tiedtke, TDA Financial Services Insurance Program Hopefully, as a practicing dentist, you have disability insurance in place as a part of a comprehensive financial plan. These policies can give you [...]
A Dentist’s Guide to Selecting the Right Office Location
How to Use Four Types of Data to Your Advantage By Santee Hathaway, Principal of Xite Realty A modern, full-service dental office sits on a corner of a major freeway of a [...]
The Basics of Life Insurance
By Eric Tiedtke, TDA Financial Services Insurance ProgramYou probably need life insurance, or might in the future, if you have any of the following: spouse, children, house, partner, practice loan, student loan, [...]
What’s Your Plan If You Become Too Sick or Injured to Work as a Dentist?
By Eric Tiedtke, TDA Financial Services Insurance ProgramThe leading causes of disability (approximately 18%) in the United States are mental/nervous disorders (depression, anxiety, etc.) and substance abuse.In addition to these diseases, practicing [...]
How to Set Your Practice Strategy
If you're considering starting a dental practice in the next 2 years, this webinar will be beneficial to establishing the foundation of your practice, and even aid you when you're building your business plan. Tommy [...]
Prepping for the Family Vacation
A message from Liberty Mutual Insurance A family vacation can be the ultimate bonding experience. Whether you’re after adventure or relaxation, these trips can create long-lasting memories for everyone involved. And with [...]
Talk About Money with Confidence
By Amy Morgan for CareCredit The financial conversation is one of the most important dialogues that happen in the dental practice. Yet so many dental team members are uncomfortable discussing fees [...]
Starting a Practice While Paying Off Student Loans
By Jason Compton, SoFi Starting a medical practice soon after finishing a medical residency or graduating from dental school may sound a bit crazy. But it’s a real and very serious option—one [...]
How to Use TDA Perks Supplies to Add Thousands to Your Bottom Line
An eye-opening, half-hour webinar with TDA Perks Supplies, the program that leverages the buying power of 7,400 TDA members to provide significant savings on dental supplies. Through this program, you can purchase the same dental [...]
5 HIPAA Technical Safeguards Explained
By Don Douglas, iMedicor We’ve all been there. You go to a meeting and someone talks about HIPAA compliance. You leave, ready to conquer the HIPAA monster. But come Monday morning, [...]
Teaching Your Teens to Be Safe and Smart on Social Media
A message from Liberty Mutual Insurance Whether it’s on their computers, tablets or smartphones, most teenagers go online multiple times a day. And a lot of that time is spent on [...]
A Simple Inventory System That Can Save You Thousands
By Ahmed Shams, TDA Perks Supplies Many offices may be paying higher prices for products because of the need for next-day delivery. When you buy a car, you wouldn’t tell the [...]
Credit Card Processing Costs Increasing? Here’s What You Can Do to Lower Them.
By Jennifer Nieto, Best Card 2009 was one of the worst years for the economy in recent memory. The economy declined by 2.4%. The average dental office was hit by a [...]
The Benefits of Cloud-Based Practice Management Software & Tightly Integrated Features
iMedicor discusses how cloud-based computing and integrated features can drastically improve your practice workflow.
Aligning Electronic Health Record Use With Performance Improvement Goals
By Beth E. Michel, MLD, CPHRM; MedPro The concept of performance improvement is discussed frequently among members of the healthcare community. We generally understand that to improve patient outcomes, we must improve [...]
Prescribing as a Key Area for Safety Improvement
By Laura M. Cascella, MA; MedPro Prescribing medication is a complex process, particularly as the number of prescription drugs on the market continues to grow. Research has shown that prescribing errors are common in ambulatory [...]
Streamline Your Patient Receivables Process
Learn how practices like yours are managing patient receivables with fewer headaches and more results. Perks Partner TekCollect will share easy-to-implement steps for minimizing time, costs, write-offs, and maximizing your cash flow for the long [...]
Risk Management Considerations for Contracting With a Dental Service Organization
By Theodore Passineau, JD, HRM, RPLU, CPHRM, FASHRM; MedPro Dental service organizations (DSOs) have been around for some time; however, they recently have become a more common model for the delivery of dental services. Many [...]
Office Design for the New Dental Economy
By Michael Abernathy, DDS, for TDA Perks Supplies The business of dentistry is constantly changing. We see trends driven by consumer demands, OSHA standards, and state-of-the art equipment and services. Often mitigating these changes is [...]
Embezzlement in the Practice
Estimates show that 3 in 5 dental practice owners will be embezzlement victims at some point. Most victims don't know embezzlement is occurring, because they don't have the resources or training to detect it. Best [...]
The SoFi Guide to Refinancing Student Loans
This free 15-page resource book covers what every borrower needs to know about reducing student loan interest rates and conquering student loan debt. Download guide.
Sterilizer Monitoring: How it should be done, and what to do if you get a positive test result
By OSHA Review, Inc. Why monitor your sterilizer? To verify infection control, of course. Regular sterilizer monitoring—when properly implemented—is an important part of an effective infection control program in a dental office. But proper monitoring [...]
The Invisible Numbers that Impact Practice Success
By Gary Kadi for CareCredit Most dentists measure and track key metrics in their practice, including production and collections. But there are three critical numbers that are often “invisible” to the doctor. These invisible numbers create [...]
A Risk Management Review: Infection Prevention and Control in Dental Practices
Over the last several years, an increase in infection outbreaks in ambulatory care has occurred, including in dental practices. Is your practice implementing the precautions necessary to protect your patients and staff? This CE webinar [...]
How to Avoid Common Pitfalls of Dental Construction Projects
Xite Project Management discusses the importance of property due diligence prior to purchasing or leasing space for your office. It also reviews common pitfalls of the construction phase, and how to avoid them.
An Instrument Slips Down a Patient’s Throat: A Case Study. What went wrong? And what should have been done?
Provided by the Medical Protective Company This case study illustrates what could potentially happen if one fails to use all safety measures when performing endodontic treatment. Specifically, it discusses how an instrument slipped down the [...]
HIPAA: How it Impacts Your Practice, to Comply Electronically; and Common Misconceptions
Protecting your patients' protected health information is of utmost importance. Are you HIPAA-compliant? This webinar covers technical safeguards required to comply with federal regulations when transmitting patient health information, common misconceptions, and associated penalties.
How to Protect Computer Equipment in Operatories from Contamination
Provided by OSHA Review, Inc. Items or surfaces likely to become contaminated and that are difficult to clean and disinfect—such as computer equipment—are recommended to be protected to prevent contamination, according to Centers for Disease [...]
Digital Place-Based Advertising, and Benefits of Relaxing Patients
Learn about digital place-based marketing; and how it can increase your revenue. Plus, learn why nature scenes are becoming a focus in dental practices and healthcare settings.
Why You Should Provide Views of Nature at Your Practice
By eScapes Network Even if you don’t have windows overlooking a garden, exposure to nature scenes could have amazing effects on people. Many research and clinical studies have focused on the psychological and physiological health [...]
Common Phobias Surrounding Practice Ownership, and Why You Shouldn’t Let Them Hold You Back
By Christine Villarreal; Xite Healthcare Real Estate If you’re facing the prospect of transitioning from practice associate to owner, dental school to a starting a practice—or somewhere in between, it’s natural to feel apprehensive about [...]
5 Strategies for Stimulating Cash Flow in 2016
By Jeff Arnett, TekCollect As the end of the year approaches, if your practice is like many others, it tends to wind down. Your office closes out the books, ties up loose ends, and looks [...]
Advanced Student Loan Refinancing Techniques
Stumped by your student loans? SoFi will walk you through advanced student loan refinancing techniques. Do you qualify for income based repayments? Is refinancing your best choice? Answers to these questions and more will be [...]
Discover the Benefits of Effective Early Oral/Head-Neck Screening Examination
The high mortality rate associated with oral cancer is caused by late or delayed detection. Technology such as VELscope Vx gives practitioners the ability to detect not only pre-malignant and malignant conditions, but also non-cancer [...]
The Essential Types of Insurance for New Dentists
By Eric Tiedtke, CFP, TDA Financial Services Insurance Program Most of you have had the familiar health, auto, and maybe home insurance for many years. However, if you’re a new dentist just getting out of [...]
Are You Protecting Your Patients from Identity Theft?
By Jennifer L. Nieto, Best Card "The year 2014 will be remembered as the year of shaken trust." Vincent Weafer, senior vice president, McAfee Labs. Most dentists prefer not to think about how they protect [...]
Risks Associated with Cosmetic Procedures
Provided by The Medical Protective Company An audio version of this article is available at the bottom of the page. Risk management analysis of closed claims shows a higher rate of litigation when patients have [...]
Filling Gaps in the Affordable Care Act’s Coverage Using Health Savings Accounts and Supplemental Coverage
By Eric Tiedtke, CFP, TDA Financial Services Insurance Program Anyone that had to get individual health insurance or is in the process of getting coverage via the federal marketplace has figured out that “affordable” and [...]
Finding a Location for Your Practice: Essential Considerations
By Patrick Valentz; Principal, Xite Healthcare Real Estate An audio version of this article is available at the bottom of the page. Opening day of a new practice marks the culmination of years of training [...]
Sending Protected Health Information (PHI) via Email? You May be Breaking the Law.
By Robert McDermott, CEO, President; iMedicor Electronic messaging (i.e. E-mail) is quickly becoming the standard for transmitting electronic patient health information (EPHI). But whether they realize it or not, dentists are breaking the law when [...]
Steps to Buying a Practice
Considering opening a new dental office or a second location? Like to know if you can afford to buy commercial real estate and a dental office? This comprehensive webinar presented by Bank of America Practice [...]
Disinfection and Sterilization in Dentistry
By Amy Knepshield Condrin, OSHA Review, Inc. Disinfection and sterilization are essential for preventing transmission of infectious pathogens to patients and your staff. How do you know if you and your staff are effectively performing [...]
Credit-Card Processing Sales Calls: Separating Fact from Fiction
By Jennifer Nieto, Best Card LLC Best Card gets calls from dental offices all day long asking about intimidating credit-card processing related calls, voicemail messages, or faxes they receive. The intimidating calls are likely from [...]
Traits of Practices with Highly-Effective Periodontal Protocols
By Rhonda R. Savage, DDS Consultant / Philips Oral Healthcare, makers of Sonicare and ZOOM! Do you place your patients’ best interests first? If you do, you lower your risk of engaging in malpractice and [...]
Informed Refusal: A Review
Provided by The Medical Protective Company Most healthcare providers know that a patient's signature on an informed consent document may not automatically make the consent valid. The same is true of informed refusal. Both of [...]
How to Turn Patients into Raving Fans
By Mark E. Hyman, DDS, MAGD An audio version of this article is available at the bottom of the page. One of the biggest fallacies in dentistry is the idea that the only way to [...]
Disability Income Insurance: What’s Your Plan If You Become Too Sick or Injured to Work?
By Eric Tiedtke, CFP, TDA Financial Services Insurance Program No matter where you work, how old you are, or what stage your practice is in, you should have a plan ready in the event that [...]